Privacy Policy

Effective Date: October 7, 2025
Company: Jackaloop Comunicação LTDA
Address: Rua Passeio dos Ipês, 320 – Parque Faber Castell 2, São Carlos – SP, 13561-385, Brazil
Contact: bruno@thejackaloop.com
Websites: thejackaloop.com | jackaloop.com.br

1. Who We Are

We’re Jackaloop, a marketing and technology company based in Brazil that creates digital systems, SEO solutions, and AI tools to help businesses grow.
This Privacy Policy explains how we collect, use, and protect your personal data when you visit our websites, purchase our products, or use our services.

2. What We Collect

We collect only what we need to deliver and improve our services.
This may include:

Contact information: name, email, phone number, company name.
Payment data: processed securely by third-party platforms (Stripe, Hotmart).
Usage data: pages visited, clicks, time on site, device, and browser type (via Google Analytics and Meta).
Communication data: messages sent through forms, chat, or WhatsApp.

We do not sell, rent, or trade personal data with anyone.

3. How We Use Your Data

We use your data to:

Provide, maintain, and improve our services.
Process payments and manage subscriptions.
Respond to messages, questions, and support requests.
Send updates, offers, or educational content (only if you opted in).
Analyze traffic and performance to improve user experience.

All processing is done in compliance with the LGPD (Brazil), GDPR (EU), and CCPA (California) principles.

4. Legal Basis

We process your personal data based on one or more of these grounds:

Consent: when you subscribe, contact us, or request information.
Contract: when data is needed to provide a service or digital product.
Legitimate interest: for analytics, improvements, and security purposes.
Legal obligation: when required by tax or consumer protection laws.

5. Cookies & Tracking

We use cookies and similar technologies (like pixels and tags) to measure visits and performance.
You can disable cookies anytime in your browser settings, but some features may stop working properly.

Typical cookies we use:

Google Analytics: anonymous traffic stats.
Meta Pixel: measure ad performance.
Hotmart: manage purchases and affiliate tracking.

6. Sharing Data With Third Parties

We only share your data with trusted partners that help us operate safely and efficiently:

Payment platforms: Hotmart, Stripe.
Marketing & analytics: Google, Meta.
Automation tools: Zapier, Manychat, or similar.

All third parties follow strict data protection standards and process your data only under our instructions.

7. Data Retention

We keep your information only as long as necessary to provide services or comply with legal requirements.
After that, data is securely deleted or anonymized.

8. Your Rights

You have the right to:

Access and request a copy of your data.
Correct or update your information.
Withdraw consent or unsubscribe from communications.
Request deletion of your data when legally possible.

To exercise these rights, send an email to bruno@thejackaloop.com with the subject “Privacy Request”.

9. Data Security

We take security seriously.
Your information is protected through encryption, restricted access, and secure servers.
Still, no system is 100% risk-free — if a breach ever occurs, we’ll notify affected users as required by law.

10. International Transfers

Because we work with international platforms (Google, Meta, Hotmart), your data may be processed outside Brazil.
All transfers follow legal safeguards required by LGPD and GDPR.

11. Children’s Privacy

Our services are not directed to children under 13.
If you believe a child has provided us personal data, please contact us immediately for removal.

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or the law.
The most recent version will always be available on our websites.

13. Contact

If you have any questions about how we handle your data, contact us directly at:
📧 bruno@thejackaloop.com